How to Contact the D/NSSD Billing Office
Contact Becky McNamara in the D/NSSD Billing Office at:
Toll-Free: 1-877-824-4871 or Twin Cities Area: 952-405-6504
Mailing Address (for all payments and/or correspondence): P.O. Box 16027, St Louis Park, MN 55416
The D/NSSD Billing Office can assist with the following services:
Billing Questions – including account balances, address changes, updated contact information, new owner account setup, etc.
Accounting Questions – including vendor bills and balances, certification questions and all other financial questions related to the District.
Assessment Balances – are provided to the property owner and/or Closing Agent (Title Co. or Attorney handling sale/transfer) only. Please provide written request (e-mail is acceptable) including the parcel ID (xxx-xxxx-xxxxx), property address and current owner to receive the Assessment Fee Acknowledgement notice. Following your approval of the Assessment Quote Fee Acknowledgement the Billing Office will provide assessment balances within two business days.
To setup automatic payment via the D/NSSD ACH Program – this authorizes D/NSSD to draw funds for your monthly user fees (and annual Debt Service Fee if you request) from a checking or savings account your designate on the monthly due date, which is the 15th of the month following service. Enrollment forms can be found on the website and enrollment can start at any time during the year. There is a $2 per month discount for this service currently.